Waveadd Networks

Providing customers with a multi-platform, global program of service and support.

Element Management Systems (EMS) Services

Element Management Systems (EMS) and Networks Engineering Services

Waveadd Networks has experienced professionals in EMS networking and EMS solutions to service providers & private networks such as Telecom operators, local governments and utility networks,

Waveadd Networks provide annual services for Element Management Systems (EMS) and well-qualified maintenance services for major customers in Asia,
Waveadd Networks engineers supports flexible, large-scale wired or wireless deployment of devices. EMS software specialists build enables customer equipment to apply configurations across multiple devices, grouped by logical relationships, physical locations,

 

 

 

Positioning & Pitch, Integrated Service Assurance

Annual supports for more than 3 major projects in Asia successfully completed networks by Waveadd Networks engineers

  • Large, stable, company to back up the products
  • Flexibility to meet our customer’s evolving needs today and into the future

Benefits to Operators

Centralized Network Management System – All alarms are forwarded to the EMS software & arrive in the same format – Provides operators with real-time view of entire network from one platform

– Fast response (what happened – who to contact – what to tell them)

– Automated response & notification (SMS, email, Trouble Tickets)

– EMSs & Network Elements can be accessed via EMS

– Customized / Flexible Graphical Views for different responsibilities / users – Faster, easier resolution of network events

Alarm Database Consolidation

– One database for reporting, trend analysis, predictive management

– Investigations can be initiated for any part of the network – Management reports can be generated for any part of the network

Alarm Correlation & Root Cause Analysis

– Graphics provide first-level root cause analysis

– Correlation rules will be set up across multiple domains

– Rules will automatically indicate root cause

– Automatic notification rules ensure quick reaction & escalation

Service Level Management (SLM)

– Correlates network events with services affected

– Automatic web notification for Customer Care department

Network Growth & Vendor Independence

– Simplifies management as new subsystems are added to the network

– Flexibility to buy equipment from any manufacturer

– Tools to implement project are available to staff

– reducing Total Cost of Ownership • Improved Quality of Service

– Summary alarm & trend analysis enables preventive action before service affecting

– Quick, accurate response to major events

– Retain customers

– reduce churn

Wireless/Wired  Network Health Reports

  • Instantly identifies
    • Performance across all links
    • Links not meeting availability
    • Poorest to worst performing
  • Powerful and flexible
    • Select devices, statistics, report period
    • Compare any performance statistic(s)
  • Applies to
    • Most transmission devices
  • Provides
    • Proactive fault management

Automated Service Level Agreement (SLA) reporting

Scheduled Network Reporting

  • Applies to
    • All types of Network Health Reports
    • Other reports in future
  • Flexible
    • Recurrence (daily, weekly, etc)
    • Report period (e.g. last 7 days)
    • Email and/or publish to network drives
  • Automates
    • Network health reporting
  • Facilitates
    • Proactive fault finding
    • Remote health check service

EMS Related Services

  • Disaster Recovery / Offsite DB backups
  • Customer audits / Expert analysis
  • Quarterly Support / Analysis / Tuning
  • Onsite Consulting support
  • Network Design / Audit
  • Remote Performance Analysis
  • NOC hosting – cloud computing